Support is currently Open

Joobi support hours are from 7:00 - 21:00 from monday to friday (GMT +1)

Announcement

[April Release] New features and bug fixes. Visit this article to see the complete changelog.

[New App—Beta Ready] jNewsletters is now ready for Beta Testing. jNewsletter is a Free newsletter app to replace jNews Free. If you'd like to help us beta test click here to participate.

[Template Update] Marktplatz 3.1.17 update. Visit the changelog.

jMarket is a complete multi-vendor shopping cart. A B2B and B2C e-Commerce solution for Joomla that has been carefully developed to support your online business and allow you to connect with your business community.

Why you should choose jMarket?

Specifically designed to help you get your business started, grow quickly and sell more.

It's FREE to start

When it comes to knowing if a product or service is right for you, nothing can beat a chance to experience and test-drive it for yourself.

All-in-One Solution

You can 'bolt on' any Joobi extensions to your site which will help you promote your products more effectively, increasing your revenue stream and taking your store to the next level.

Save Time and Money

Using our all-in-one solution, you no longer have to waste your time syncing disconnected systems. Everything are always in-sync so you can focus on effectively promoting your business.

Mobile Ready

jStore uses Bootstrap 3 as an underlying CSS framework. It looks amazingly beautiful in all screen sizes.

Carefully Crafted

Designed by a passionate team with over 30 years of solid experience in the software development. Over 300,000 businesses around the world trust us to help them run their online business.

Awesome support

Contact us any day of the week through our ticket system or forum and we’ll give you the best help as we can.

Friendly Reminder

  • We are unable to provide 24/7 customer support. Support schedule and availability is listed above.
  • For technical issues, we cannot extend our support for users who cannot provide necessary site credentials in order for us to help resolve your issue.
  • We Do Not provide support via email, Facebook, or Twitter.
  • We are unable to do the UPDATE for you if you are updating from an older version (2 versions or more behind). Keeping your site Applications up-to-date all the time is your sole responsibility, while we work hard to provide a constant and timely update to all Joobi Apps.

Delayed Support?

In general, you can expect a response within 24-48 hours for most issues within our scope. However there are still rare occasions where the delay in support is inevitable. If you do not hear from us for over 48 hours, you can follow-up by bumping the live-chat with your ticket number.

Expired Membership?

We do not guarantee any reply for members with an expired membership. We either close your ticket without notification or recommend that you renew your subscription.

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