Support is currently Open

Joobi support hours are from 7:00 - 21:00 from monday to friday (GMT +1)

Announcement

[April Release] New features and bug fixes. Visit this article to see the complete changelog.

[New App—Beta Ready] jNewsletters is now ready for Beta Testing. jNewsletter is a Free newsletter app to replace jNews Free. If you'd like to help us beta test click here to participate.

[Template Update] Marktplatz 3.1.17 update. Visit the changelog.

jAuction is a Joomla auction software packed with all required feature you will need to build a successful online auction.

###jAuction cool features:


★ jAuction supports all common auction types:
- Traditional Bids
- Reserve Price
- Automatic Bidding
- Public and Private Auctions
- "Buy It Now" features
★ You can easily renew a listing or remove a listing.
★ Flexible and editable price increment for automatic bidding.
★ Contact seller
★ Bidding history
★ Listing Watch
★ Featured Listings
★ Reserve Price
★ Fixed Price Listing
★ Mobile ready - jAuction uses Bootstrap 3 as an underlying CSS framework. It looks amazingly beautiful in all screen sizes.
★ Auction anything; downloadable files, movies, music files, pdf's or physical goods that requires shipment
★ Unlimited Auction, Categories, Types
★ Powerful & flexible catalog management
★ Auction preview (youtube,vimeo,external file, etc..)
★ Advance search with auction filtering
★ Create Unlimited Custom Fields ( translated text, translated textarea, pick-list, checkbox, date & time and many others)
★ Ability to restrict who can view buy, see the prices and view the auctions
★ Ability to set start and end availability of the auction
★ Ability to edit the display layouts per auction, per category, per type or use general preferences
★ Multiple auction/ category file upload
★ SMS Notification for ALL store email
★ Customize ALL email templates
★ Multi-language store email notifications
★ Guest Checkout
★ Geolocation - you can search auction base on items location, display map in each auction
★ Multi-lingual & multi-currency support with automated conversion base on the current exchange rate
★ Detailed Reporting with beautiful graphical statistics (Revenue, Sales, Customers, Products)
★ Advance template system which allows you to edit store look and feel in just few clicks with CSS knowledge
★ Powerful “Direct Edit” functionality to easily edit the views without the need of PHP Knowledge
★ Direct Translation where you can edit directly in the view (no files needed)
★ Easy to customize (custom codes are not overwritten upon update)
★ Integrated with Joomla Social components to view order listing in user's profile
★ Amazon S3 Support with folders hierarchy
★ Google Base integration
★ Integration with JW player for smooth media experience
★ Automatic Updates
★ Tiered pricing base on quantity or price

###Integrations

★ 50+ Payment gateways added for Free and counting! (Paypal, Stripe, Skrill, Authorize.net, Pagseguro, Bitcoin, Points, etc..)
★ Free Shipping gateway (UPS, USPS, FedEx, Australia Post, Canada Post, Brazilian Correios)
★ Integration with JW player, Google Base, Amazon S3 Support with folders hierarchy
★ Social eCommerce with JomSocial and EasySocial

###Mobile Apps
★ Vendor App to manage admin store via mobile phones (iOS and Android)
★ Catalog App allows your customers to browse and purchase your store auctions in their mobile (iOS and Android)

Friendly Reminder

  • We are unable to provide 24/7 customer support. Support schedule and availability is listed above.
  • For technical issues, we cannot extend our support for users who cannot provide necessary site credentials in order for us to help resolve your issue.
  • We Do Not provide support via email, Facebook, or Twitter.
  • We are unable to do the UPDATE for you if you are updating from an older version (2 versions or more behind). Keeping your site Applications up-to-date all the time is your sole responsibility, while we work hard to provide a constant and timely update to all Joobi Apps.

Delayed Support?

In general, you can expect a response within 24-48 hours for most issues within our scope. However there are still rare occasions where the delay in support is inevitable. If you do not hear from us for over 48 hours, you can follow-up by bumping the live-chat with your ticket number.

Expired Membership?

We do not guarantee any reply for members with an expired membership. We either close your ticket without notification or recommend that you renew your subscription.

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